Autel Support Communities
Autel Support Communities
Welcome, Guest     Sign in
Communities > Diagnostic & Analysis System > MaxiSys Elite > IM608 Crashed after update. How do i rel...
IM608 Crashed after update. How do i reload the operating system?

1324 Views 4 Replies Latest reply: 2019-08-10 08:22:21


  •   Level 1   
    (8) points

    2019-07-25 22:17:37
    As per the title, i did an update from the latest updates on the website and the operating system crashed and will not restart. I need to reload the O/S. How do i go about doing that?

    Doug. 

  •   Level 7   
    (1473) points
    Kevin H

    2019-07-26 21:00:30 (Reply to:)

    Call tech support. They will make you an SD card that will recover your tool. I have the
    608 and I updated it with no problem. I guess I'm lucky!

  •   Level 1   
    (8) points

    2019-07-28 01:11:39 (Reply to:Kevin H)
     Thanks, I’ve emailed them with no response for weeks, I guess I’ll call them through the week, i need to get it up and running.

  •   Level 7   
    (1473) points
    Kevin H

    2019-07-30 19:37:13 (Reply to:)

    If you are in the US just call them. They will take care of you right away. At least they
    did me the 2 times that I had to call. I had a similar issue with my 908P, I updated and
    the tablet went into a constant boot loop. The made me an SD card that recovered the
    system.

  •   Level 9   
    (5837) points
    Ashraf

    2019-08-10 08:22:21 (Reply to:)

     Did you not do any back up.............?
1
  Total1 Pages